CLIMAXX MEDIA LTD – TERMS AND CONDITIONS

Last Updated: 17th December 2025

By accessing or using this website and associated platform services, you agree to comply with and be bound by the following Terms and Conditions. Together with our Privacy Policy, these terms govern your relationship with Climaxx Media Ltd (“we”, “us”, “our”) in relation to this website, our talent marketplace platform, and any services we provide, including online training courses and casting access. If you do not agree with any part of these terms, please do not use this website or our services.

1. INTRODUCTION

1.1 About Us
ClimaxxMedia.com is the official website of Climaxx Media Ltd, a UK-based adult content production company operating a talent marketplace platform connecting adult performers with production companies and content creators.

Company Details:

Climaxx Media Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company Number: 15778481
UK ICO Registration Number: ZB778270

1.2 Age Restriction
This website and all associated services are intended strictly for individuals aged 18 years or older. By accessing this site, you confirm that you are of legal age and agree to be bound by these Terms and Conditions in full.

We take the protection of minors seriously. Access by anyone under the age of 18 is strictly prohibited. We may request age verification documentation before granting access to certain features or services.

1.3 Adult Content Disclaimer
This website contains sexually explicit material intended for adult audiences only. By continuing to use this site, you confirm that:

You are at least 18 years of age
Such content is legal in your jurisdiction
You access it voluntarily and of your own free will
You will not permit minors to access this content

Climaxx Media Ltd accepts no responsibility for legal consequences resulting from unauthorised or inappropriate use of this material.

2. PLATFORM OVERVIEW & USER TYPES

2.1 Marketplace Model
Climaxx Media Ltd operates as a MARKETPLACE PLATFORM connecting two types of users:

PERFORMERS: Adult performers, models, and talent seeking work opportunities in adult content production.

PRODUCERS: Production companies, content creators, studios, and casting directors seeking adult performers for projects.

2.2 Our Role
We provide the platform and tools to facilitate connections between performers and producers. We are:
✓ A listing and discovery platform
✓ A communication facilitation service
✓ A payment processor for platform fees

We are NOT:
✗ An employment agency
✗ A personal talent agent or representative
✗ A party to contracts between users
✗ A guarantor of work or payment
✗ A mediator of disputes

2.3 Independent Contractor Status
All work arrangements made via the platform are between independent parties. No employment, agency, partnership, or joint venture relationship is created with Climaxx Media Ltd.

2.4 Photo Identification & Age Verification
For the safety and security of our members and to comply with legal obligations, we reserve the right to request valid photo identification at any time.

Valid identification includes and is limited to:

Current passport
Current or provisional driving licence
Any other valid government-issued photographic identification

Failure to provide requested identification within 7 days may result in account suspension or termination without refund. All identification documents will be handled in accordance with UK GDPR and our Privacy Policy.

2.5 Account Security & Non-Transferability
Your account is personal to you and is NON-TRANSFERABLE and NON-ASSIGNABLE.

You agree that:

You may not share your account password with anyone
You may not sell, gift, or transfer your account to any other person
You may not allow others to use your account
Any use of the Service through your account will be deemed as being used by you
You are responsible for all activity on your account
You must notify us immediately of any unauthorised access

Violation of these provisions will result in immediate account termination without refund.

3. SUBSCRIPTION SERVICES & MEMBERSHIP TIERS

3.1 Performer Membership Tiers
We offer four performer membership levels:

FREE TIER (£0/month):

Basic profile listing
Appear in search results
2 photos maximum
Receive booking requests
Standard visibility
No videos

BRONZE TIER (£5/month):

Everything in Free
5 photos maximum
1 video
Priority search ranking
Verified badge
Profile analytics

SILVER TIER (£10/month):

Everything in Bronze
10 photos maximum
2 videos
Homepage spotlight
Exclusive casting access
Career resources

GOLD TIER (£20/month):

Everything in Silver
15 photos maximum
3 videos
Guaranteed homepage placement
First access to premium castings
Dedicated support

3.2 Producer Membership Tiers
We offer three producer membership levels:

STANDARD TIER (£99/month):

Search and filter performers
Limited contact requests (20/month)
Basic casting announcements
Standard support

PROFESSIONAL TIER (£199/month):

Everything in Standard
Unlimited contact requests
Featured casting announcements
Advanced search filters
Priority support

PREMIUM TIER (£299/month):

Everything in Professional
Dedicated account manager
Early access to new performers
API access
Custom integration support

3.3 Billing Terms
All subscriptions are provided on a month-by-month basis with no fixed-term commitment.

PAYMENT PROCESSING:

Monthly recurring billing via Stripe
Payment is due on the same day each month
Automatic renewal unless cancelled
Failed payments result in immediate account suspension
You must keep valid payment details on file

SUBSCRIPTION CHANGES:

Cancellation: Takes effect at the end of the current billing period. You retain access until the period ends. No partial refunds provided.
Downgrade: Takes effect at the end of the current billing period. No refunds for the difference in price.
Upgrade: Takes effect immediately. Pro-rata charge applied for the remaining days in the current period.

3.4 Free Account Limitations
Free accounts may be subject to:

Reduced visibility in search results
Periodic review and removal for inactivity (180+ days)
Removal without notice for capacity management
Limited access to certain features or casting opportunities
No customer support guarantee

3.5 Membership Benefits Disclaimer
Membership benefits (such as “homepage spotlight”, “priority ranking”, “featured placement”) are provided on a best-efforts basis and are NOT guaranteed. Actual visibility and placement depend on:

Algorithm performance
Competition from other members
Technical limitations
Platform capacity
Editorial discretion

We reserve the right to modify, reduce, or discontinue any membership benefits at any time with reasonable notice.

4. REFUND POLICY & CONSUMER RIGHTS

4.1 Statutory Cooling-Off Period (14 Days)
Under the Consumer Contracts Regulations 2013, UK consumers have 14 calendar days from the date of purchase to cancel their subscription for a full refund.

IMPORTANT: This statutory right is LOST if you:

Access any premium features during the 14-day period, OR
Explicitly request immediate access to paid features, OR
Click “Activate Now” or similar action indicating immediate service start

By upgrading to a paid tier and accessing premium features, you acknowledge that:
(a) You are requesting immediate performance of the service
(b) You expressly waive your statutory right to cancel
(c) No refund will be provided after accessing premium features

4.2 After 14-Day Period
NO REFUNDS are provided after the 14-day cooling-off period for:

Unused time in the current billing period
Change of mind or dissatisfaction
Lack of bookings, work opportunities, or income
Poor results or unmet expectations
Technical difficulties on your end
Voluntary account closure

4.3 Exceptions Where Refunds MAY Be Considered
Refunds may be considered at our sole discretion for:

Billing errors (duplicate charges, incorrect amount charged)
Technical service failure exceeding 96 consecutive hours
Unauthorised charges (subject to investigation and verification)

All refund requests must be submitted in writing within 7 days of the issue occurring.

4.4 Charge-Backs Strictly Prohibited
Initiating a charge-back or payment dispute with your bank or card issuer instead of contacting us directly will result in:

Immediate permanent account termination
Legal action to recover costs and fees
Breach of contract claim
Blacklisting from all future services

You agree to contact us first to resolve any billing disputes before initiating charge-back proceedings.

4.5 Digital Course Sales
Due to the nature of digital content, all sales of online courses are final once:

Access has been granted
Content has been downloaded or streamed
Login credentials have been issued

We reserve the right to refuse refund requests unless required by UK consumer law.

5. COMMISSION STRUCTURE & BOOKING TERMS

5.1 Platform Commission
Climaxx Media Ltd charges a 15% commission on ALL bookings arranged through the platform or facilitated by connections made via the platform.

Commission is payable by PERFORMERS on gross booking fees and applies to:

Direct bookings initiated via our messaging system
Castings applied through the platform
Contacts made during active membership, even if the booking occurs later
Work arranged via platform connections, regardless of when performed

5.2 When Commission Is Due
Commission is payable regardless of:

Whether you remain a platform member at the time of the shoot
The payment method used by the performer and producer
Location of production or shoot
How much time has elapsed since initial contact

If the connection was made via our platform, a commission applies.

5.3 Commission Reporting & Payment
REPORTING REQUIREMENT:
Performers must report all bookings made through platform connections within 7 days of the shoot’s completion. Failure to report bookings is a material breach of these terms.

PAYMENT TERMS:

Commission invoice issued within 7 days of reported booking
Payment due within 14 days of invoice date
Late payment incurs 8% annual interest (statutory rate)
Non-payment results in account suspension and legal collection

5.4 Platform’s Role In Payments
IMPORTANT: We are NOT a party to the payment contract between the performer and the producer.

We do NOT:

Hold funds in escrow
Process payments between performers and producers
Guarantee producer payment to performers
Mediate payment disputes
Enforce payment terms between parties
Provide payment protection

You agree to settle all booking payments, rates, terms, and conditions directly with the other party. Our commission is separate and independent from your private arrangements.

5.5 Non-Payment Consequences
Non-payment of platform commission will result in:

Immediate account suspension
Profile removal from search results
Loss of all membership benefits
Referral to a debt collection agency
Legal action to recover outstanding amounts
Permanent account termination

6. NO GUARANTEE OF WORK, BOOKINGS, OR EARNINGS

6.1 Marketplace Reality
Climaxx Media Ltd operates as a Producer & marketplace connecting performers with producers. Membership provides:

✓ Profile listing and visibility
✓ Access to casting opportunities
✓ Search functionality based on membership tier
✓ Ability to receive and respond to booking requests
✓ Platform tools and features

Membership DOES NOT guarantee or promise:
✗ Any bookings whatsoever
✗ Any specific number of opportunities
✗ Any level of income or earnings
✗ Response from producers to applications
✗ Selection for any casting or project
✗ Minimum profile views or impressions
✗ Specific search ranking or placement
✗ Any work or employment of any kind

6.2 Success Factors Outside Our Control
Your booking opportunities and success depend on numerous factors entirely outside our control, including but not limited to:

MARKET FACTORS:

Overall industry demand
Economic conditions affecting production budgets
Seasonal variations in production schedules
Geographic location and regional demand
Market saturation and competition

PERSONAL FACTORS:

Quality and professionalism of your profile
Your rates and fee expectations
Your availability and flexibility
Your physical characteristics and specialities
Your reputation and prior work experience
Your communication and professionalism
Producer preferences and subjective opinions

COMPETITIVE FACTORS:

Number of performers in your category
Quality of competing profiles
Pricing strategies of other performers
Established relationships between producers and other talent

6.3 Realistic Expectations
The UK & European adult industry is highly competitive. Platform statistics show:

Some members receive regular bookings
Some members receive occasional bookings
Some members receive few or no bookings

Past performance of other members is NOT indicative of your likely results. We make NO representations, warranties, or promises about:

Potential earnings or income
Success rates or booking frequency
Return on membership investment
Career advancement or opportunities

6.4 Training Courses
Our training courses are educational products designed to improve industry knowledge and professional skills.

Course completion:

May improve your understanding of the industry
May improve your casting consideration
Does NOT guarantee work offers
Does NOT create an employment relationship
Does NOT entitle you to bookings or opportunities
Does NOT guarantee success in the industry

6.5 No Employment Relationship
Membership does NOT create:

Employment relationship with Climaxx Media Ltd
Fiduciary relationship
Agency representation
Obligation to offer work
Partnership or joint venture
Any form of employment contract

All work arrangements are between independent contractors and are your sole responsibility.

7. PRODUCER VETTING & VERIFICATION

7.1 Basic Verification Process
We conduct limited verification of producer accounts, which may include:

Companies House registration verification (for UK companies)
VAT number validation (if applicable)
Review of published work portfolio
Identity verification documents
Basic legitimacy checks

7.2 Critical Limitation of Verification
This verification is EXTREMELY LIMITED IN SCOPE and does NOT constitute:

Endorsement, recommendation, or approval
Guarantee of legitimacy, professionalism, or trustworthiness
Assurance of payment capability or reliability
Investigation of reputation, history, or complaints
Background check, DBS check, or criminal record check
Financial stability or credit verification
Verification of all claims or credentials
Due diligence on business practices

7.3 Verified Badge Does Not Mean “Safe” or “Recommended”
A “verified” badge means only that basic identity documents were provided. It does NOT mean:

We recommend this producer
This producer is safe to work with
Payment is guaranteed
The producer has a good reputation
No complaints have been received
The producer meets any quality standards

7.4 Performer’s Sole Responsibility
You remain 100% SOLELY RESPONSIBLE for:

Researching producers before accepting bookings
Conducting your own due diligence
Verifying credentials and legitimacy independently
Negotiating safe working conditions
Ensuring compliance with all laws
Protecting your personal safety and well-being
Making informed decisions about work acceptance

7.5 Recommended Safety Practices
We strongly recommend performers:

Research the producer’s reputation independently
Request references from other performers
Meet in a public location first (e.g., coffee, etc.).
Review the full contract before signing
Never pay fees to producers
Inform a trusted person of the shoot location and schedule
Trust your instincts – decline if uncomfortable
Verify identity and location before attending the shoot
Bring a chaperone or companion if allowed

7.6 No Liability For Producer Actions
We accept ZERO LIABILITY for:

Actions, conduct, or behaviour of any producer
Payment disputes or non-payment by producers
Safety incidents, harm, or injury during productions
Breach of contract by producers
Misrepresentation or fraud by producers
Working conditions or treatment
Content usage or intellectual property disputes
Any loss, harm, or damage arising from bookings

Verification provides limited identity confirmation only. You assume ALL RISKS when accepting bookings via the platform.

8. PROHIBITED CONTENT & USER CONDUCT

8.1 Strictly Prohibited Content
The following is ABSOLUTELY FORBIDDEN on all profiles, uploads, communications, and platform usage:

ILLEGAL CONTENT – ZERO TOLERANCE:

Child sexual abuse material (CSAM) or any content involving minors
Content depicting or promoting child exploitation
Bestiality or animal sexual abuse content
Non-consensual content (revenge porn, hidden cameras, sextortion)
Extreme violence, torture, or serious bodily harm
Content depicting or promoting illegal acts
Content violating UK criminal law or international law
Human trafficking or forced labour content

PLATFORM ABUSE:

Spam, unsolicited marketing, or bulk messaging
Malware, viruses, or phishing attempts
Impersonation of other persons or entities
False or materially misleading information
Harassment, bullying, stalking, or threatening behaviour
Hate speech, discrimination, or incitement to violence
Intellectual property infringement
Unauthorised scraping or data collection
Automated access or bot usage

COMMERCIAL VIOLATIONS:

Advertising competing services or platforms
Attempting to circumvent the commission structure
Sharing personal contact details to bypass the platform
Soliciting off-platform payment or direct payment
Selling or transferring account access
Creating multiple accounts to abuse the system

8.2 Content Standards
All content must:

Be legally created and owned/licensed by you
Feature only consenting adults aged 18+
Comply with UK law and international standards
Be relevant to the adult industry professional purposes
Not contain misleading or deceptive claims

8.3 Enforcement & Consequences
FIRST VIOLATION (Minor):

Written warning
Content removal
Temporary feature restriction

REPEAT VIOLATION:

Account suspension (7-30 days)
Loss of membership benefits during suspension
No refund for the suspension period

SERIOUS VIOLATION:

Immediate permanent account termination
No refund of any fees paid
Blacklisting from future platform access
Reporting to the relevant authorities

CRIMINAL CONTENT:

Immediate termination and permanent ban
Preservation of evidence
Mandatory reporting to law enforcement
Full cooperation with the criminal investigation
Potential civil and criminal liability

8.4 User Reporting
You agree to immediately report any prohibited content or conduct observed on the platform. Failure to report may result in account restrictions.

8.5 Indemnification
You agree to indemnify, defend, and hold harmless Climaxx Media Ltd, its directors, officers, employees, and affiliates from any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from:

Your content or conduct on the platform
Your violation of these terms
Your violation of any law or third-party rights
Claims by third parties related to your profile or actions

8.6 Content Review & Moderation Process
We reserve the right to review all content both before and after upload to ensure conformity with these Terms and our content guidelines.

CONTENT REVIEW:

All uploaded content may be subject to pre-approval review
Content may be reviewed at any time post-upload
Review typically occurs within 24-48 hours of upload
We may use automated and manual review processes

CONTENT REJECTION OR REMOVAL:
If content is declined or removed, we will notify you via:

The platform interface notification system, OR
Email to your registered email address

Where reasonably possible, we will provide transparency regarding the reason for content decline or removal.

APPEALS PROCESS:
You may appeal content decisions by:

Submitting an appeal via the platform interface, OR
Contacting support@climaxxmedia.com with “Content Appeal” in the subject line
Providing additional context or information supporting your appeal

We will review appeals made on reasonable grounds; however:

All content moderation decisions by Climaxx Media staff are FINAL
We are under no obligation to reverse decisions
Repeated appeals of the same decision may be ignored
Abusive or threatening appeals will result in account action

IMPORTANT LIMITATION:
The acceptance or approval of content at the point of upload does NOT guarantee its permanent presence on the platform. We reserve the right to remove previously-approved content if we:

Retrospectively determine that it contravenes our terms or guidelines
Update our content guidelines or terms
Receive valid complaints from third parties
Determine removal is necessary for legal, safety, or reputational reasons

Content removal does not entitle you to any refund or compensation.

9. PLATFORM LIMITATIONS & NO MEDIATION SERVICE

9.1 Neutral Marketplace Role
Climaxx Media Ltd operates as a NEUTRAL TECHNOLOGY PLATFORM connecting two independent parties. We are merely a venue for connections.

We are NOT:
❌ An employer or employment agency
❌ A personal talent agent representing either party
❌ A party to contracts between performers and producers
❌ A mediator, arbitrator, or dispute resolver
❌ Responsible for the enforcement of agreements between users
❌ A guarantor of payment, performance, or conduct
❌ A legal advisor or compliance consultant

9.2 No Mediation Service Provided
WE DO NOT MEDIATE DISPUTES between performers and producers.

If you have a dispute with another platform user, you must:

Resolve it directly with the other party
Seek independent legal advice if necessary
Use appropriate legal channels (courts, arbitration)
Take personal responsibility for the resolution

We will NOT:

Mediate or arbitrate disputes
Provide opinions on dispute merits
Recommend outcomes or solutions
Share user contact details for legal service (except by court order)
Testify or provide evidence (except by court order)
Take sides in user disputes

9.3 Common Disputes We Do Not Mediate
Examples of disputes between users that we DO NOT resolve:

PAYMENT DISPUTES:

Non-payment by the producer to the performer
Disputed payment amounts or rates
Cancellation fees or penalty charges
Expense reimbursements
Payment timing or method

CONTRACT DISPUTES:

Breach of booking agreement
Content usage rights or model releases
Copyright or intellectual property claims
Confidentiality or NDA violations
Performance standards or quality

WORKING CONDITION DISPUTES:

Safety concerns or incidents
Treatment or conduct during shoots
Scope creep or additional requests
Travel arrangements or accommodation
Schedule changes or cancellations

These are PRIVATE CONTRACTUAL MATTERS between you and the other party.

9.4 Reporting Terms of Service Violations
You MAY report users for violations of OUR platform terms, including:

Prohibited content
Platform abuse
Fraud or scams
Harassment or threatening behaviour
Payment of platform commission (performers only)

We will investigate reported violations and may take action against accounts violating our terms. This is NOT mediation – this is enforcement of platform rules.

9.5 User Ban Requests
We will NOT ban users simply because you had a dispute with them. Bans are issued only for violations of platform terms, not personal disagreements.

9.6 User Report & Investigation Process
If you have a report or complaint about another member’s conduct or content on the platform, you should submit it through our reporting system.

REPORTING PROCEDURE:

Use the built-in reporting feature on the platform, OR
Contact support@climaxxmedia.com with “User Report” in the subject line
Provide as much detail as possible regarding your report
Include screenshots, messages, or other evidence if available

INVESTIGATION TIMELINE:

We endeavour to begin investigating reports within 1 working day
We aim to provide feedback on reports within 5 working days
Complex investigations may take longer

INVESTIGATION SCOPE:
When we review your report, we will do so primarily based on:

Information provided by you in the report
Information available to us via the platform interface
Platform logs and records
Content visible on user profiles

If you have additional information that may support your report, you MUST make it available to us as soon as reasonably possible via the support system.

INVESTIGATION OUTCOMES:
Possible outcomes of investigations include:

No action (insufficient evidence or no violation found)
A warning was issued to the reported user
Content removal
Temporary account suspension
Permanent account termination

We will notify you of the outcome where appropriate, but may not disclose specific actions taken due to privacy considerations.

ESCALATION:
If you remain dissatisfied with our response to your report, you may escalate via complaints@climaxxmedia.com, clearly labelling it as an escalated complaint and providing a detailed overview.

Escalated reports will be handled by senior management and reviewed within 10 working days.

IMPORTANT LIMITATIONS:

We investigate platform terms violations only
We do NOT investigate or resolve contract disputes between users
We do NOT provide evidence for legal proceedings (except court order)
Investigation findings are at our sole discretion and are FINAL
We reserve the right to close reports without investigation if frivolous or abusive

10. ACCOUNT TERMINATION & SUSPENSION

10.1 Our Right to Terminate or Suspend
We reserve the absolute right to suspend or terminate any account at any time, with or without notice, for any reason, including:

SERIOUS VIOLATIONS (Immediate Termination):

Prohibited content or criminal activity
Fraud, deception, or material misrepresentation
Harassment, threats, or abusive conduct
Circumventing commission structure
Multiple terms violations
Harm to platform’s reputation or other users

PAYMENT ISSUES (Suspension Until Resolved):

Non-payment of subscription fees
Non-payment of commission owed
Charge-back or payment disputes
Fraudulent payment methods

OPERATIONAL REASONS:

Prolonged inactivity (180+ days for free accounts)
Capacity management
Quality control
Change in business model
Legal or regulatory requirements
Any other reason at our sole discretion

10.2 Termination Process
IMMEDIATE TERMINATION:
Serious violations result in immediate permanent termination without warning or notice.

PROGRESSIVE DISCIPLINE:
Minor violations may follow progressive discipline:

Written warning
Temporary suspension (7-30 days)
Permanent termination

10.3 Effect of Termination or Suspension
Upon termination or suspension:

All platform access is immediately revoked
Profile is removed from public view
All membership benefits cease
NO REFUNDS provided for the remaining subscription period
Outstanding commission fees remain payable
User data may be permanently deleted after 30 days
You may not create new accounts without express permission

10.4 Free Account Termination
Free accounts may be terminated at any time for any reason without notice or compensation, including:

Inactivity for 180+ consecutive days
Poor quality, incomplete, or unprofessional profiles
Capacity management or database pruning
Suspected duplicate or fraudulent accounts
Any operational or business reason

10.5 Post-Termination Obligations
Even after termination, you remain obligated to:

Pay all outstanding commission fees
Comply with confidentiality obligations
Refrain from disparagement
Do not create new accounts without permission
Comply with all surviving terms

10.6 No Right to Appeal
Account termination decisions are final and made at our sole discretion. There is no formal appeal process. You may contact us to request review, but we are under no obligation to reinstate accounts.

10.7 Data After Termination
Upon account termination:

Your profile data may be permanently deleted after 30 days
We may retain certain data for legal/accounting purposes for up to 7 years
You may request a copy of your data within 30 days (a fee may apply)
After 30 days, data recovery is not possible

11. LIMITATION OF LIABILITY & DISCLAIMERS

11.1 Service Provided “AS IS”
The platform and all services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability
Availability or uptime
Error-free operation

11.2 No Liability – Platform Operations
We accept ZERO LIABILITY for:

TECHNICAL ISSUES:

Service interruptions, downtime, or unavailability
Data loss, corruption, or breach
Software bugs, errors, or glitches
Profile visibility or search ranking issues
Failed uploads or deleted content
Third-party service failures (Stripe, Digital Ocean, etc.)
Cyber attacks, hacking, or security breaches

PLATFORM PERFORMANCE:

Search algorithm results or ranking
Homepage placement or featured listings
Notification delivery or timing
Message delivery or read status
Backup or restore failures
Account access issues

11.3 No Liability – User Interactions
We accept ZERO LIABILITY for:

BETWEEN USERS:

Actions, conduct, or behaviour of other users
Disputes between performers and producers
Booking arrangements made via the platform
Payment failures, disputes, or fraud between users
Safety incidents during productions arranged via the platform
Breach of contract between parties
Misrepresentation or fraud by users

PRODUCER-RELATED:

Producer legitimacy, trustworthiness, or reliability
Producer payment capability or solvency
Producer’s conduct or treatment of performers
Working conditions on producer shoots
Contract enforcement between performer and producer
Content usage or intellectual property disputes

11.4 No Liability – Financial & Career
We accept ZERO LIABILITY for:

FINANCIAL LOSS:

Lost income or earnings
Unsuccessful bookings or castings
Investment in profile content or training
Subscription fees paid
Commission fees paid
Opportunity costs

CAREER IMPACT:

Lack of work opportunities
Damage to reputation
Career setbacks or failures
Market changes or reduced demand
Competition from other members
Changes to the industry or the economy

11.5 No Liability – Content & Data
We accept ZERO LIABILITY for:

Unauthorised use of your content by other users
Copyright or intellectual property infringement by users
Data breaches or unauthorised access
Misuse of your information by third parties
Loss of content due to account termination
Content moderation decisions

11.6 Maximum Liability Cap
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED:

For paid accounts: The total amount you paid for membership in the 12 months immediately preceding the claim
For free accounts: ZERO (£0.00)

This cap applies regardless of:

The number of claims or causes of action
The legal theory (contract, tort, negligence, strict liability, etc.)
Whether we were advised of the possibility of damages

11.7 Consequential Damages Exclusion
WE ARE NOT LIABLE FOR ANY:

Indirect damages
Incidental damages
Consequential damages
Special damages
Punitive damages
Lost profits
Lost revenue
Lost business opportunities
Loss of goodwill
Reputational harm

Even if advised of the possibility of such damages.

11.8 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

Natural disasters
War, terrorism, or civil unrest
Government actions or regulations
Internet or telecommunications failures
Power outages
Labor disputes
Pandemics or public health emergencies

11.9 Your Assumption of Risk
BY USING THE PLATFORM, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

You use the platform entirely at your own risk
You are solely responsible for your interactions with other users
You are solely responsible for your safety and well-being
You assume all risks associated with adult industry work
You have read and understood all disclaimers and limitations

11.10 Indemnification by User
You agree to indemnify, defend, and hold harmless Climaxx Media Ltd, its directors, officers, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable legal fees) arising out of or related to:

Your use or misuse of the platform
Your violation of these Terms and Conditions
Your violation of any law or regulation
Your violation of any third-party rights
Content you upload or submit to the platform
Your interactions with other users
Bookings or work arranged via the platform
Any claims by third parties related to your conduct

12. INTELLECTUAL PROPERTY

12.1 Platform Intellectual Property
All content on ClimaxxMedia.com and the agency.climaxxmedia.com, including text, graphics, logos, images, video, software, code, and design, is owned by or licensed to Climaxx Media Ltd and is protected under:

UK Copyright, Designs and Patents Act 1988
Trademark law
Database rights
Other UK & European intellectual property laws

You may not:

Reproduce, copy, or duplicate any platform content
Distribute or commercially exploit platform content
Modify, adapt, or create derivative works
Reverse engineer platform software or code
Use platform content without prior written permission

12.2 User Content Ownership
You retain all ownership rights to content you upload to your profile, including:

Photographs
Videos
Text descriptions
Portfolio materials

12.3 License Granted to Us
By uploading content to the platform, you grant Climaxx Media Ltd a:

Worldwide
Non-exclusive
Royalty-free
Sublicensable
Transferable

License to use, reproduce, display, perform, and distribute your content for purposes of:

Operating and providing the platform
Displaying your profile to other users
Marketing and promoting the platform
Improving platform services

This license terminates when you delete content or close your account, except for:

Backup copies (deleted within 90 days)
Content already distributed to other users
Marketing materials already published

12.4 User Content Warranties
By uploading content, you warrant that:

You own all rights to the content, OR have valid licenses
Content does not infringe any third-party intellectual property rights
All persons depicted have provided valid consent
All persons depicted are 18+ years of age
Content complies with all applicable laws
You have the authority to grant the license above

12.5 Copyright Infringement Claims
If you believe content on our platform infringes your copyright:

Send written notice to: legal@climaxxmedia.com
Include:

Your contact information
Description of copyrighted work
Location of infringing content on the platform
Statement of good faith belief
Statement of accuracy under penalty of perjury
Your physical or electronic signature

We will investigate and may remove content if appropriate.

12.6 Trademark Use
Climaxx Media, ClimaxxMedia.com, and associated logos are trademarks of Climaxx Media Ltd. Unauthorised use is prohibited.

12.7 Copyright Infringement Reporting & DMCA Compliance
We take intellectual property rights seriously and comply with applicable copyright laws.

COPYRIGHT INFRINGEMENT CLAIMS:
If you believe content on our platform infringes your copyright or other intellectual property rights, please notify us immediately.

NOTICE REQUIREMENTS:
Your written notice must include:

Your full contact information (name, address, telephone, email)
Detailed description of the copyrighted work you claim has been infringed
Specific location of the infringing content on the platform (URL or profile link)
Statement that you have a good faith belief that the use is not authorised by the copyright owner, agent, or law
Statement that the information in the notice is accurate
Statement made under penalty of perjury that you are the copyright owner or authorised to act on their behalf
Your physical or electronic signature

Send copyright infringement notices to:

Email: legal@climaxxmedia.com
Post: Climaxx Media Ltd, Legal Department, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

INVESTIGATION & ACTION:
Upon receiving a valid notice, we will:

Investigate the claim promptly
May remove or disable access to allegedly infringing content
Notify the account holder of the complaint
Take action at our absolute discretion

We reserve the right to:

Terminate accounts for repeated copyright infringement
Suspend accounts pending investigation
Preserve and disclose information to third parties or regulatory bodies
Request additional evidence before taking action

COUNTER-NOTICES:
If your content was removed due to a copyright claim and you believe the removal was erroneous:

Submit a counter-notice to legal@climaxxmedia.com
Include your contact information and identification of the removed content
Include a statement under penalty of perjury that removal was a mistake
Include your consent to the jurisdiction of the UK courts

FALSE CLAIMS:
Submitting false or malicious copyright claims may result in:

Legal liability for damages
Account termination
Referral to law enforcement

12.8 Protection of Copyright
We shall notify you in writing if any of the following comes to our attention regarding your content:

Any actual, suspected, or threatened copyright infringement
Any claim that your content infringes third-party rights
Any legal challenge to your content

In such cases:

We shall, at our absolute discretion, decide what action to take
We have exclusive control over claims and proceedings
You agree to cooperate fully with any investigation
You remain liable under indemnification clauses (Section 8.5)

Sections 101 and 101A of the Copyright, Designs and Patents Act 1988 are expressly excluded to the extent permitted by law.

13. PRIVACY & DATA PROTECTION

13.1 GDPR Compliance
Climaxx Media Ltd fully complies with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations

Our UK ICO registration number is: ZB778270

13.2 Privacy Policy
Our detailed Privacy Policy explains:

What data we collect
How we use your data
Who we share data with
Your data protection rights
How to exercise your rights

By using the platform, you agree to data collection and processing as described in our Privacy Policy.

13.3 Your Data Rights
Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data (subject to legal obligations)
Restrict processing
Data portability
Object to processing
Withdraw consent

To exercise these rights, contact: privacy@climaxxmedia.com

13.4 Data Retention
We retain your data:

While your account is active
For up to 30 days after account closure (operational needs)
For up to 7 years after closure (accounting/legal requirements)

13.5 Data Security
We implement every reasonable security measure and industry best practices, but we cannot guarantee absolute security. You accept the risk of data breaches inherent in internet-based services.

14. COOKIES & TRACKING

14.1 Cookie Usage
Our website uses cookies to:

Enable essential site functionality
Remember your login and preferences
Provide analysis of site usage and performance
Improve user experience

14.2 Cookie Consent
By using our site, you consent to cookies as described in our Cookie Policy. You may disable cookies in your browser settings, but this may limit site functionality.

14.3 Analytics
We use analytics tools (e.g., Google Analytics) to understand site usage. These tools may collect:

Pages visited
Time on site
Referral sources
Device and browser information
Geographic location (city level)

15. THIRD-PARTY SERVICES & LINKS

15.1 Third-Party Services We Use
We use third-party services, including:

Stripe (payment processing)
Digital Ocean (hosting)
Email service providers
Analytics tools

These services have their own terms and privacy policies. We are not responsible for their practices.

15.2 Third-Party Links
The platform may contain links to external websites for convenience or information. We are NOT responsible for:

Content on third-party sites
Privacy practices of third-party sites
Accuracy of third-party information
Any loss or damage from using third-party sites

External links do NOT constitute endorsement.

16. MODIFICATIONS TO TERMS

16.1 Right to Modify
We reserve the right to update, amend, or modify these Terms and Conditions at any time at our sole discretion.

16.2 Notice of Changes
MATERIAL CHANGES:

Posted on this page
Effective date clearly indicated
Email notification to registered users (if email provided)
30 days’ notice before taking effect (where practicable)

MINOR CHANGES:

Posted on this page
Effective immediately
No individual notification

16.3 Acceptance of Changes
Your continued use of the platform after changes take effect constitutes acceptance of the updated terms.

If you do not agree with the updated terms, you must:

Stop using the platform
Cancel your subscription
Close your account

16.4 Version Control
We maintain a version history of terms. Previous versions available upon request.

17. DISPUTE RESOLUTION & GOVERNING LAW

17.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

17.2 Jurisdiction
Both parties submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these terms.

17.3 Informal Resolution First
Before initiating formal legal proceedings, both parties agree to:

Contact the other party in writing, describing the dispute
Attempt good faith negotiation for 30 days
Consider mediation if negotiation fails

This requirement does NOT prevent either party from seeking urgent injunctive relief.

17.4 Class Action Waiver
You agree that any dispute will be resolved on an individual basis only. You waive any right to:

Participate in class action lawsuits
Bring representative actions
Join as a member of any purported class

17.5 Formal Complaints Procedure
We are committed to addressing concerns and complaints professionally and promptly.

TIER 1 – INITIAL COMPLAINT:
If you have a complaint about Climaxx Media, our team, services, or processes:

Submit your complaint via our support system at support@climaxxmedia.com
Clearly label the subject line as “COMPLAINT”
Provide a detailed overview of your complaint, including:

What happened
When it happened
What outcome you are seeking
Any relevant evidence (screenshots, emails, etc.)

RESPONSE TIMELINE:

Acknowledgement: Within 2 working days of receipt
Full response: Within 10 working days of receipt

TIER 2 – ESCALATED COMPLAINT:
If you remain dissatisfied with our initial response:

Escalate via complaints@climaxxmedia.com
Clearly label the subject line as “ESCALATED COMPLAINT”
Reference your original complaint
Explain why you’re dissatisfied with our response
Provide any additional information

ESCALATION RESPONSE:

Acknowledgement: Within 2 working days of receipt
Full response: Within 10 working days of receipt
Your escalated complaint will be handled solely by a director of the business
The director’s decision is final regarding the complaint

COMPLAINTS ABOUT OTHER USERS:
Complaints about other platform members should be submitted via our User Report process (Section 9.6), not the formal complaints procedure.

WHAT WE WILL DO:

Take all complaints seriously
Investigate thoroughly and impartially
Provide clear explanations of our findings
Implement improvements where appropriate
Maintain confidentiality

WHAT WE CANNOT DO:

Reverse decisions made in accordance with our Terms
Override final content moderation decisions
Force other users to act in specific ways
Provide refunds outside our refund policy
Ignore provisions of these Terms

18. MISCELLANEOUS PROVISIONS

18.1 Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Climaxx Media Ltd regarding platform use.

18.2 Severability
If any provision is found to be unenforceable or invalid:

That provision will be limited or eliminated to the minimum extent necessary
The remaining provisions remain in full force and effect

18.3 No Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18.4 Assignment
You may NOT assign or transfer these terms or your account without our written consent.

We may assign these terms to:

A successor company
An affiliate
Any party in connection with a merger, acquisition, or sale of assets

18.5 Headings
Section headings are for convenience only and do not affect interpretation.

18.6 Survival
Provisions that by their nature should survive termination shall survive, including:

Payment obligations
Indemnification
Limitation of liability
Intellectual property provisions
Dispute resolution

18.7 Notices
All notices to you will be provided via:

Email to your registered email address
Platform notification
Posting on the website

All notices to us should be sent to:
Climaxx Media Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
Email: legal@climaxxmedia.com

18.8 Language
These terms are provided in English. Any translations are for convenience only. The English version controls in the event of a conflict.

19. CONTACT INFORMATION

If you have questions about these Terms and Conditions, please contact:

GENERAL INQUIRIES:
Email: info@climaxxmedia.com
Website: https://climaxxmedia.com

LEGAL & COMPLIANCE:
Email: legal@climaxxmedia.com

DATA PROTECTION:
Email: privacy@climaxxmedia.com

SUPPORT & COMPLAINTS:
Email: support@climaxxmedia.com
Escalations: complaints@climaxxmedia.com

REGISTERED OFFICE:
Climaxx Media Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Company Number: 15778481
UK ICO Registration Number: ZB778270

20. ANTI-MODERN SLAVERY COMMITMENT

Climaxx Media Ltd is committed to acting ethically, transparently, and with integrity in all aspects of our business operations. We recognise our responsibility to combat modern slavery, human trafficking, and exploitation in all forms.

20.1 Our Commitment Under the Modern Slavery Act 2015
We are dedicated to:

ENSURING ETHICAL PRACTICES:

Maintaining policies and procedures that uphold high ethical standards
Respecting human rights throughout our operations
Ensuring all work arranged via our platform is consensual and legal
Taking a zero-tolerance approach to exploitation

RISK ASSESSMENT & MITIGATION:

Identifying risks of modern slavery within our business and supply chains
Implementing robust verification processes for platform users
Monitoring for signs of exploitation or coercion
Taking immediate action when concerns are identified

SUPPLIER & PARTNER DUE DILIGENCE:

Working closely with payment processors, hosting providers, and service partners
Ensuring compliance with applicable laws and ethical standards
Requiring partners to uphold anti-slavery commitments
Regular review of supplier relationships

TRAINING & AWARENESS:

Providing training to staff to recognise signs of modern slavery
Educating platform users about exploitation risks
Maintaining clear reporting mechanisms
Taking appropriate action on all reports

20.2 Platform-Specific Measures
Within our talent marketplace platform, we:

VERIFICATION PROCESSES:

Require photo identification for all users
Verify age of all performers (18+ only)
Conduct basic legitimacy checks on producers
Reserve the right to request additional documentation

PROHIBITED ACTIVITIES:
We have zero tolerance for:

Human trafficking or forced labour
Exploitation of vulnerable persons
Coercion or manipulation of performers
Any form of modern slavery

REPORTING & ENFORCEMENT:

Clear reporting mechanisms for concerns
Mandatory investigation of all trafficking/exploitation reports
Immediate account termination for violations
Full cooperation with law enforcement
Preservation of evidence for authorities

20.3 Policies & Procedures
We have implemented:

Code of Conduct outlining expectations for ethical behaviour
Whistleblowing policy enabling confidential reporting
Investigation procedures for slavery/trafficking concerns
Partnership with relevant organisations and authorities

20.4 Ongoing Commitment
We are committed to:

Regularly reviewing and improving our anti-slavery measures
Staying informed of best practices and legal requirements
Responding promptly to emerging risks
Transparency in our efforts
Continuous improvement of our safeguards

20.5 Reporting Concerns
IMMEDIATE CONCERNS:
If you have immediate safety concerns or believe someone is in danger:

Contact emergency services: 999 (UK)
Contact police: 101 (UK non-emergency)
Modern Slavery Helpline: 08000 121 700

PLATFORM-RELATED CONCERNS:
If you have concerns about modern slavery, human trafficking, or exploitation related to our platform:

Report via: legal@climaxxmedia.com with subject “URGENT: Modern Slavery Concern”
Or use our confidential reporting system on the platform
Or contact via our registered office address

All reports will be:

Treated with utmost seriousness
Investigated promptly and thoroughly
Handled confidentially where possible
Reported to authorities where appropriate
Used to improve our safeguards

20.6 Statement of Commitment
This Anti-Modern Slavery Commitment represents our dedication to:

Upholding human rights and dignity
Ensuring fair, safe, and lawful practices
Protecting vulnerable persons
Maintaining ethical business operations
Contributing to the elimination of modern slavery

We recognise that the adult industry can present heightened risks for exploitation, and we take our responsibility to combat these risks with the utmost seriousness.

Climaxx Media Ltd will not tolerate modern slavery or human trafficking in any form, and we are committed to taking all reasonable and practical steps to ensure it does not occur in our business or supply chains.

21. ACKNOWLEDGEMENT & ACCEPTANCE

BY CONTINUING TO USE THIS WEBSITE OR PLATFORM, OR BY PURCHASING ANY SERVICES, YOU CONFIRM THAT YOU HAVE:

✓ Read these Terms and Conditions in full
✓ Understood all provisions and limitations
✓ Accepted these terms without modification
✓ Agreed to be legally bound by these terms
✓ Confirmed you are 18+ years of age
✓ Acknowledged all disclaimers and limitations of liability

IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE OR PLATFORM.

Last Updated: 17th December 2025
Version: 2.0 (Agency Platform Launch)